The Daily Hype Line Ltd ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains what information we collect, why we collect it, and how we use it when you use our service at thedailyhypeline.com.
We are the data controller for the personal data described in this policy. If you have any questions, email us at hello@thedailyhypeline.com.
1. Who we are
The Daily Hype Line Ltd
Southend-on-Sea, Essex, United Kingdom
Email: hello@thedailyhypeline.com
2. What data we collect
We collect the following personal information:
- Name and email address — when you subscribe or purchase a gift.
- Payment information — processed securely by Stripe. We do not store your card details.
- Telegram username or contact details — so we can deliver your daily voice notes.
- Gift recipient details — name and Telegram contact of the person you're gifting to, if applicable.
- Usage data — basic analytics on how visitors interact with our website (pages visited, time on site). This does not identify you personally.
3. Why we collect it and our legal basis
- To deliver the service — sending your daily voice notes via Telegram. Legal basis: performance of a contract.
- To process payments and manage your subscription — billing, renewals, cancellations. Legal basis: performance of a contract.
- To send you service emails — welcome messages, receipts, and important account updates. Legal basis: performance of a contract.
- To improve our service — understanding how people use the site and service. Legal basis: legitimate interests.
- Marketing emails — only if you have opted in. Legal basis: consent. You can withdraw consent at any time.
4. How long we keep your data
- Active subscriber data is kept for the duration of your subscription plus 12 months.
- Payment records are retained for 7 years as required by UK tax law.
- If you request deletion, we will erase your data within 30 days, except where we have a legal obligation to retain it.
5. Third parties we share data with
We use the following trusted third-party services to operate The Daily Hype Line. Each has their own privacy policy.
- Stripe — payment processing (stripe.com/gb/privacy)
- Telegram — voice note delivery (telegram.org/privacy)
- Loops.so — email communications
- Airtable — content and subscriber management
- n8n — automation workflows
- ElevenLabs — AI voice generation (used to produce audio content)
We do not sell your personal data to third parties. Ever.
6. Cookies
Our website uses minimal cookies. We use basic analytics to understand traffic patterns. We do not use advertising or tracking cookies. You can disable cookies in your browser settings at any time.
7. Your rights under UK GDPR
You have the right to:
- Access the personal data we hold about you.
- Correct any inaccurate data.
- Erase your data (the "right to be forgotten").
- Restrict how we process your data.
- Data portability — receive your data in a portable format.
- Object to processing based on legitimate interests.
- Withdraw consent for marketing at any time.
To exercise any of these rights, email us at hello@thedailyhypeline.com. We will respond within 30 days.
8. Complaints
If you are unhappy with how we handle your data, you have the right to lodge a complaint with the UK's data protection regulator, the Information Commissioner's Office (ICO), at ico.org.uk or by calling 0303 123 1113.
9. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will update the "last updated" date at the top. Significant changes will be communicated to active subscribers by email.
10. Contact
For any privacy-related questions, email us at hello@thedailyhypeline.com. We aim to respond within 5 working days.